I had a lovely lady from Plusnet phone me up today to say they were having problems activating my broadband and phone service because BT had de-activated the number. I gave her a give rundown of what had happened so far and she said that for a fee they could get BT to reactivate the [...]
Posts Tagged ‘BT’
BT, please can I have my life back?
You’d think it would be easy to change the name on a phone account, but not with BT. To change back to my name (which the account was originally in) requires the account to be completely closed and a new one set up, as if I had just moved in to the property.
Fine.
A request for [...]
Bit of an arrgh day
So far today hasn’t gone spectacularly well. There was the 15 minute delay to my train journey (though that didn’t surprise me); my printer taking 3 attempts to print something on the correctly sized paper (despite being told in no uncertain terms what to do); managing to duplicate a broadband order because naff all had [...]
In isolation
The phone was cut off a couple of weeks ago and it will take another couple of weeks before it is reconnected. The internet ran out last night (and new one can’t be started until the phone is back up and running. My house is in a mobile phone blackspot. The TV reception plays up [...]
