It’s arsey letter writing time.
Last August my father bought me a 12-month voucher from Delta Aviation for a Tiger Moth flight, using some Clubcard vouchers. I didn’t get a chance to use them in 2007, and got in touch with them recently to try and book now that their 2008 season is open (runs from April to October).
The bastards are refusing to honour the voucher because I didn’t book within 6 months of the voucher being printed. Well sorry, but when I checked the website in Octoberish time it said that the 2007 season was closed and they weren’t taking bookings. It turns out that they started taking bookings again in January (nice for them, but why would I book in January when the season doesn’t start until April?).
Apparently somewhere in the documentation it says all this, but I’ll be damned if I can find it anywhere (this was a gift, after all). They did offer to reactivate the voucher – for the original cost. But bugger that, I’m writing arsey letters to both Delta and Tesco, and maybe Trading Standards/Watchdog too.
After the Red Letter Days fiasco (my flight was postponed 3 times because of bad weather, Red Letter Days then folded and I wasn’t entitled because my voucher had expired at this point) I don’t think I’ll bother trying to book any kind of flying experience in the future, which is a shame as I once wanted to get my flying licence.