Optical Express further fail

I am done with optical express, for good this time. Remember the fun and games I had in November. Well I was running short on contact lenses so thought I would give them a call and ask when my next delivery was. Apparently they’re not sending them out because they sent me a letter in May saying I needed an eye test.

1. I received no letter
2. I had an eye test back in 2009 – it is in their records as a contact lens test only but it was a full eye test.
3. The issue of the full eye test being registered as a contact lens test has been brought up twice now and each time they have promised that they would update their records.

Clearly they don’t want my money, so I will take my business elsewhere. I was planning on on having laser eye surgery anyway. Guess where I won’t be having it done.

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